Last updated: 5 October 2026
This is a courtesy translation. Only the French version is legally binding.
These general terms and conditions of sale (Terms of Sale) govern the subscription to the paid plan of the ThumbLead service, available at https://thumblead.com (the "Service").
1. Seller
The Service is sold by (the "Publisher"):
- Enzo Violante, sole trader (micro-entreprise)
- 6 rue Émile Barthe, 34500 Béziers, France
- SIRET: 948 968 318 000 14 - VAT not applicable, Article 293 B of the French General Tax Code (CGI)
- Contact: contact@thumblead.com
2. Purpose and customers
ThumbLead is online software for YouTube thumbnail designers and creators. These Terms of Sale supplement the Terms of Use, the Privacy Policy and the Refund Policy. The Service is reserved for persons acting for the purposes of their professional activity. The consumer-specific rules set out below apply as a precaution, should a customer nevertheless be a consumer.
3. Plans and prices
The Free plan is free of charge, with no credit card and no time limit. The Pro plan costs €19 per month with monthly payment, or €180 per year (i.e. €15 per month) charged in a single payment with annual payment. Prices are in euros, net of VAT (Article 293 B of the CGI). Every new account gets a free 7-day trial of the Pro plan, with no credit card and no commitment. The trial starts once the e-mail address has been confirmed through a link, and is limited to one trial per person. At the end of the trial, the account automatically reverts to Free, with no charge; an e-mail notifies you 2 days beforehand.
"Founding member" launch offer: the first 10 subscribers get 40% off the Pro plan (monthly or yearly) for as long as their subscription stays active without interruption. The discount is applied automatically at checkout while places remain. It ends if the subscription is cancelled and cannot be combined with other offers.
4. Plan contents
Free: the "Trending" wall in Inspiration; channel search limited to the first 3 results of each search and to 5 searches per day; 5 contacts (My leads and Clients); 3 orders in progress at once; 10 thumbnails in the Inspiration library; the Crash test, In the feed and Colors tools in the Studio. Pro: all search results, unlimited My leads, orders and library, niche search, filters and sorting in Inspiration, and all Studio tools, including Channel audit, Showcase and Feedback. Pro is unlimited within normal use: technical caps against abuse apply (for example 1,000 contacts) and you can write to us if you need more. When you revert to Free, you keep all your data, but you can no longer add more beyond the Free limits. No overage is ever charged.
5. Subscription
You subscribe from Settings > Subscription. Before paying, you tick two separate boxes, not pre-ticked and both mandatory: acceptance of these Terms of Sale, then the request for immediate access to the Service with waiver of your right of withdrawal (Section 6). The contract is concluded upon confirmation of payment, and the Pro plan is activated immediately.
6. Right of withdrawal
A consumer customer in principle has 14 days to withdraw (Article L221-18 of the French Consumer Code). By requesting immediate access when subscribing, the consumer waives this right from the first use of the subscription, in accordance with Article L221-28, 13° of the same code. If the subscription has not yet been used, the consumer may withdraw within 14 days by sending a clear statement to contact@thumblead.com and will be refunded within 14 days. This right does not apply to professional customers.
7. Payment
Payment is made by card via Stripe; ThumbLead neither sees nor stores card numbers. The price is payable in advance and charged automatically on each due date until cancellation. Invoices are available in the Stripe portal, accessible from Settings > Subscription. For a professional customer, any late payment incurs penalties at the increased statutory rate and a fixed recovery indemnity of €40 (Article L441-10 of the French Commercial Code).
8. Term and renewal
The subscription is concluded for one month or one year and renews automatically for the same term unless cancelled. A consumer customer is informed by e-mail, between three months and one month before the due date, of the option not to renew the contract (Article L215-1 of the French Consumer Code).
9. Cancellation
You may cancel at any time, free of charge, from Settings > Subscription. You keep Pro access until the end of the paid period, after which the account reverts to Free. The current period is not refunded on a pro rata basis. If a payment fails, Pro access is suspended until the situation is regularised, without deletion of your data. Deleting the account (Settings > Privacy) also cancels the subscription. The Publisher may terminate the subscription in the event of a serious breach, after formal notice except in an emergency; if the Publisher discontinues the Service, the paid and unused portion is refunded.
10. Refunds
No refund is due once the subscription has been activated, except in the case of a non-conforming service or a major and prolonged outage attributable to us, a billing error or a duplicate charge. The terms are set out in the Refund Policy. The statutory guarantee of conformity for digital services remains applicable to consumers.
11. Availability and liability
The Service is provided under a best-efforts obligation and may be interrupted for maintenance. Failures of third-party services (Railway, Stripe, Google, YouTube) are not attributable to us. Channel data is public and scores are indicative: no commercial result is guaranteed. Except in the case of gross negligence or wilful misconduct and within the limits permitted by law, our liability towards a professional customer is limited to direct damage and capped at the amounts paid over the last twelve months. Cases of force majeure (Article 1218 of the French Civil Code) suspend our obligations.
12. Changes
We may amend these Terms of Sale and our prices. Any significant change or price increase is notified to you by e-mail before your next renewal and applies only from that renewal; you may cancel before that date.
13. Governing law and disputes
These Terms of Sale are governed by French law, and only the French version is binding. Any complaint may be sent to contact@thumblead.com in order to seek an amicable solution. As the Service is reserved for professionals, consumer mediation does not apply. Failing agreement, the courts having jurisdiction over the Publisher's registered place of business shall have jurisdiction, subject to the mandatory rules protecting consumers.